Help & Support
Choose the fastest path to help, track your support history, and use clear fallback paths when the app cannot complete a support action.
- Tracked receipt
- Support requests stay attached to your authenticated account with ticket history in the app.
- Visible timeline
- Customer-visible updates appear on the ticket timeline instead of hidden email-only threads.
- Fallback path
- If this workspace fails, email support@startupai.site with your account email and issue details.
Help
Find answers quickly
Search the current help library to resolve common questions before you open a support request.
Help Center
Start with the fastest path to an answer
Browse the most useful guidance first, filter by topic when you need something specific, and move to contact support only when the library does not cover your situation.
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Need more help?
If the help library does not answer your question, submit a support request and track it from the Tickets tab.
StartupAI keeps support requests inside the app so your history stays attached to your account.