Help & Support

Choose the fastest path to help, track your support history, and use clear fallback paths when the app cannot complete a support action.

Tracked receipt: Support requests stay attached to your authenticated account with ticket history in the app.
Visible timeline: Customer-visible updates appear on the ticket timeline instead of hidden email-only threads.
Fallback path: If this workspace fails, email support@startupai.site with your account email and issue details.

Privacy

Manage privacy and data rights

Request a personal data export or submit an account-erasure request for manual support review.

Request a copy of your personal data and download it while the export is available.

Data Export

Download a copy of your personal data. Exports are available for 7 days.

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Submit an authenticated erasure request for manual support review.

This request records your data-rights request. It does not delete your account, cancel billing, or schedule a retention lifecycle.

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